3.0.25 NBN FTTC Connection Device Status Lights

3.0.25 NBN FTTC Connection Device Status Lights

Status lights


The status lights may be covered by a small sliding panel on the face of your NBN Connection Device.

Light

State

Meaning

LAN

Off

NCD has no power or is not connected to a modem/router.

Blue

Successful connection between NCD and modem/router. Flashing indicates local network activity.

Amber

Successful connection between NCD and modem/router. Flashing indicates local network activity.

DSL

Off

NCD has no power or is not communicating with the NBN access network.

Blue

NCD is successfully communicating with the NBN access network.

Connection

Off

NCD has no power.

Blue

Successful reverse power to NBN equipment outside the premises.

Red

Issue with reverse power. Please contact for assistance.

Power

Off

NCD has no power.

Blue

NCD has power.


 


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