NBN Satellite Connection Box Status Light

The article will explain the status light found on the NBN® Connection Box supplied for iiNet NBN Satellite services, which may be useful when troubleshooting NBN Satellite connectionissues or speedissues.

Status lights

The NBN Satellite Connection Box has just one status light on the front of the modem which changes colours to indicate certain states:

Light colour	State	Meaning
No light	Off	No AC power supply. Please ensure the Connection Box has power.
White	Solid	Initial power-up. Wait for Connection Box to finish powering up.
	Flashing	Connection Box is attempting to connect to the network. Wait for the connection attempt to finish.
Blue	Solid	Connection Box is online.
	Flashing	Indicates network activity on a successful connection.
Yellow	Solid	Connection Box is in sleep mode.
	Flashing	Connection Box is in installation mode. Wait for installation to complete.
Red	Solid	The Connection Box needs to be rebooted. For a quick reboot, simply use a pen or paper clip to press and release the RESET button on the back of the Connection Box. If the light remains red after rebooting, please call us on 13 22 58 for assistance.
	Flashing	May indicate a fault. Please contact us for assistance.

 

UNI-D Indicator lights

In addition to the main status light, each of the four UNI-D ports on the side of your NBN Satellite Connection Box has a light to indicate internal Ethernet networking speed. Please note that this is the transmission speed between the NBN Satellite Connection Box and the computer or router connected via Ethernet, not your overall broadband speed.

• If the green light is lit, this indicates a 100/10Mbps internal network speed, meaning a CAT5 Ethernet cable has been used. The light may flash during network activity.
• If the yellow light is lit, this indicates a 1000Mbps internal network speed, meaning a CAT5e or CAT6 Ethernet cable has been used. The light may flash during network activity.
• If both lights are out even though the Ethernet cable is connected at both ends and both devices have power, this may indicate that the UNI-D port is inactive, or a fault with the Ethernet cable. Try another Ethernet cable. If the issue persists or you're not sure which UNI-D port to use, please contact us for assistance.