3.0.2 Nokia FastMile 5G Modem
Nokia FastMile 5G Modem
Follow the instructions below to set up your Nokia FastMile
for 5G Home Broadband.
First, ensure you have:
- A message from us advising you to plug in your modem.
- An available electrical outlet.
- Unplugged your old broadband modem.
- Your TPG 5G SIM has already been inserted for your convenience.
Please do not remove the SIM as it won't work in other devices.
- Place the modem in a clear space near a window, avoiding direct
sunlight. Placing the modem on the floor or in a cupboard may cause a weak
signal.
- Use the supplied power cable to connect the modem to an electrical
outlet, then turn it on using the ON/OFF button located
on the base.

4. Wait approximately 5 minutes for the
modem to boot up and configure.
5. If the 5G light is
off or indicates a low signal by being orange or red, move your modem to
another location, ideally near a window and away from direct sunlight.
The Signal Direction light on the outer ring of the LED panel
will indicate the direction of the strongest 5G signal.
Note: If the 5G light remains off, please contact us for
assistance.
6. You can use an additional Ethernet
cable to connect a computer to any of the 3 LAN ports on the
base.
7. If you wish to connect your devices
via WiFi, there are 3 options:
- A) Use the WiFi Network name and Password on
the barcode sticker on the base of your modem.
- B) (Smartphones only) scan the WiFi QR code on
the modem's barcode sticker.
C) Enable
WiFi Protected Setup (WPS) on your device then press the WPS
button on the base of your modem.
Your modem will
automatically connect your devices to the best WiFi network possible (i.e.
5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi.
See Improving WiFi Signal.
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