Set up 5G Home Broadband

Follow the instructions below to set up your Sagemcom 5866 for 5G Home Broadband.

1. Your SIM has already been inserted for your convenience. Please do not remove the SIM as it won't work in other devices.

 

2. Choose a good spot for your modem. These tips will help:
   
   - A clear, elevated space near a window is ideal.
   - Avoid direct sunlight as this can cause your modem to overheat.
   - Placing the modem on the floor or in a cupboard may cause a weak signal.
   - You don’t have to use the same spot as your old modem for NBN or other broadband services.
   - You can try different spots if your first spot isn’t giving you a strong signal.

 

3. Use the supplied power cable to connect the modem to an electrical outlet, then turn it on using the Power button located on the base.

 

 

4. Wait approximately 3 minutes for the modem to boot up and configure.
5. If the Signal lights are off or indicate a low signal, move your modem to another location, ideally near a window and away from direct sunlight.

 

Note: If your Signal lights remain off, please contact us for assistance.

6. You can use an additional Ethernet cable to connect a computer to any of the 3 LAN ports.
7. If you wish to connect your devices via WiFi, there are 3 options:
   
   - A) Use the WiFi Network name and Password on the barcode sticker on the back of your modem.
   - B) (Smartphones only) scan the WiFi QR code on the modem's barcode sticker.

- C) Enable WiFi Protected Setup (WPS) on your device then press the WPS button on the back of your modem.

 

Your modem will automatically connect your devices to the best WiFi network possible (i.e. 5GHz). Older devices may only be able to connect to the slower 2.4GHz WiFi. See Improving WiFi Signal.